Official Documents · Data Protection
Winmy20 is fully committed to protecting your privacy and the security of your personal data. This document explains in detail how we collect, use, store, and safeguard your information as a member of our platform.
Six data protection principles that underpin your trust in our platform
All data transmitted between your device and winmy20 servers is protected by 256-bit SSL encryption — the same standard used by the banking and financial industry.
Winmy20 will not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent.
You have the right to access, correct, or request the deletion of your personal data at any time through winmy20's support channels.
Winmy20 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring that your data is managed in accordance with local law.
Your data is retained only for as long as required for service and legal compliance purposes. Data that is no longer needed is securely deleted.
In the event of any material data breach, winmy20 will notify affected users within the timeframe required by law.
To All winmy20 Members: This Privacy Policy describes our data collection and management practices. By using the winmy20 platform, you agree to the terms set out in this document. Please read it carefully and contact us if you have any questions.
Winmy20 ("we", "platform", "Company") operates the website at https://winmy20.ws and all related services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the winmy20 platform — including registering an account, making deposits via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX, playing baccarat, blackjack, Live Casino, betting on Malaysia Super League or EPL football, and any other interactions with our platform.
This policy applies to all winmy20 platform users in Malaysia regardless of the device used — whether a smartphone, tablet, or personal computer. We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international industry best practices for data privacy.
Important Note: This Privacy Policy should be read in conjunction with Terms & Conditions winmy20. Together, these documents form the complete agreement between you and our platform regarding the use of your personal data.
Winmy20 collects various types of information depending on how you interact with our platform. The following are the categories of information we may collect:
| Data Category | Example | Requirements |
|---|---|---|
| Identity | Full name, MyKad number, date of birth | Mandatory (KYC) |
| Contact | Email address, phone number | Mandatory |
| Financial | EWallet accounts, transaction records | Mandatory (payment) |
| Technical | IP address, browser type | Automatic |
| Options | Game preferences, language | Options |
Winmy20 collects your information through several key methods:
Information you provide directly when:
Information collected automatically when you use the winmy20 platform:
In certain circumstances, we may receive information from authorised third parties:
Winmy20 uses the information collected solely for the following purposes:
Winmy20 will not use your data for any purpose other than those stated above without first obtaining your renewed consent.
Winmy20 takes the confidentiality of your personal information seriously. We does not sell your data to any third party. However, we may share your information in the following limited circumstances:
We share only the necessary information with third-party service providers who assist us in operating the platform, including:
All such providers are bound by strict confidentiality agreements and may only use your data for purposes specified by winmy20.
Winmy20 may disclose your information to the relevant authorities when required under Malaysian law, including court orders or official investigations related to fraud prevention and anti-money laundering.
Winmy20 will not share your personal information with third-party marketing companies, social media platforms, or any party not listed above without first obtaining your written consent.
Winmy20 invests heavily in security infrastructure to protect the personal and financial data of all our Malaysian players. The following are the security layers we have put in place:
Winmy20 maintains a comprehensive incident response procedure. In the event of a material data breach affecting your information, we will notify you within the timeframe required under Malaysia's PDPA and take the appropriate remediation steps.
While we take all reasonable security measures, no digital security system is 100% foolproof. You are also responsible for keeping your winmy20 account login credentials secure.
Winmy20 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our platform.
You can control and manage cookies through your internet browser settings. However, disabling essential cookies may affect the functionality of the winmy20 platform. For more information on managing cookies in your browser, please refer to your browser's help documentation.
As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by winmy20:
Request a copy of the personal data we hold about you
Correcting inaccurate or incomplete data
Requesting data deletion under certain circumstances
Objecting to data processing for direct marketing purposes
Receiving your data in a machine-readable format
Requesting restriction of processing under certain circumstances
To exercise any of the above rights, please contact the winmy20 support team by email at support@winmy20.ws with the subject line "PRIVACY RIGHTS REQUEST", including your account number and a description of your request. We will process your request within 21 calendar days as required under Malaysia's PDPA.
In operating the winmy20 platform, certain data may need to be transferred or processed outside Malaysia, primarily in connection with our technology infrastructure services and live casino studios operating from various international locations.
However, winmy20 ensures that any such data transfer:
Our commitment: Regardless of where your data is processed, the same level of protection as set out in this Privacy Policy will always apply.
Winmy20 retains your personal data only for as long as necessary for the purposes outlined in this policy, or as required under Malaysian law. The following are general data retention guidelines:
Once the relevant retention period has elapsed, your data will be securely deleted or anonymised in accordance with our security procedures.
Winmy20 is an adult entertainment platform open only to members aged 21 and above. We do not knowingly collect, use, or disclose personal data of individuals under the age of 21.
Should we discover that we have inadvertently collected personal data from a minor, we will promptly delete that information and close the account in question.
If you believe that an individual under the age of 21 has registered on the winmy20 platform, please notify us immediately at support@winmy20.ws so that we may take appropriate action.
The winmy20 platform may contain links to third-party websites or services in limited contexts. This Privacy Policy applies solely to the winmy20 platform. winmy20 is not responsible for the privacy practices of any third-party website or service.
We recommend that you read the Privacy Policy of every other website or service you visit to understand how they manage your personal data.
Winmy20 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or platform improvements. You will be notified of any material amendments via:
Amendments take effect 7 days after being notified. Continued use of the winmy20 platform after the effective date constitutes your acceptance of the amended policy.
Last updated date of this Privacy Policy: January 2026 (Version 3.1). You are encouraged to check this page from time to time.
If you have any questions, concerns, or complaints regarding how winmy20 handles your personal data, or wish to exercise any of your rights under Malaysia's PDPA, please contact us:
Winmy20 is committed to addressing all privacy-related enquiries and complaints within 14 working days. For more complex cases, we may require up to 21 calendar days as permitted under the Malaysia PDPA.
Your feedback and trust matter to us. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
By registering, you agree to our Terms & Conditions and Privacy Policy winmy20. Please also read Responsible Gaming Policy us.